Yes. Every piece is hand-sculpted from stone clay with meticulous care. Because they are not factory-made, minor variations in texture and detail are natural. These are the "fingerprints" of the artist, ensuring your artifact is a one-of-a-kind original.

Absolutely. Most of our pieces are customizable. If you have a unique vision or want a personalized variation of an existing design, please reach out via our [Contact Page]—we would be honored to create a bespoke piece for your collection.

No. We ship all orders on a DDP (Delivered Duty Paid) basis. All import taxes and duties are included in the price at checkout. You will not be charged any additional fees by the courier or customs upon delivery.

Typically 7-14 business days. We usually require 3 days for order preparation and secure packaging. Once dispatched via YANWEN or DHL, delivery takes about 1-2 weeks. You will receive a tracking number as soon as your order is on its way.

Yes. We take extreme care in our packaging to ensure your fragile clay art arrives safely. Every order is beautifully presented in our signature style, making it ready for gifting—either to a loved one or as a treat for yourself.

We are here to help. You can reach the Guild through our [Contact Page], the onsite contact form, or by direct messaging us on Instagram. We aim to respond to all inquiries within 24 hours.